You want donations, we want to help you get them! We’ve put together some FAQs below to help you understand how donations to the Sports Foundations work and what can be donated.
For more information you can provide potential donors, click here.
Our website has its own online donation capability and we encourage all of our fundraising partners to utilise this and direct your donors to donate online using the unique url (provided upon registration and always available in your portal).
Alternatively, potential donors can visit https://asf.org.au/our-projects/ and search for
your organisation or your projects.
Benefits to online donations include:
Offline donations are any donations not made using the online functions. They include manual forms and “add-on” donations (i.e. membership or event). All manual forms should be emailed to us via firstname.lastname@example.org (shortly you will be able to upload the forms into the portal). All “add-on” donations should follow the “add-on” donations protocol outlined in the following section.
IMPORTANT: Please allow 5-7 business days for the processing of all offline donations.
Who do we transfer cash or cheques to?
As instructed on the manual donation form, all cheques must be made payable to the Australian Sports Foundation.
How do we transfer cash or cheques?
If you wish to collect offline donations, a deposit summary sheet can be provided by your SPM to help you with banking cash and cheque donations into our donations bank account.
You will see a space for a banking code. This is your six-digit project number. Please note that every project has a unique project number, so please ensure you use the correct project number, which can be found in the ‘my projects’ section of the online portal.
You will need to collate all donation payments you receive on our behalf and deposit them into our donations bank account, as detailed below:
Petrie Plaza, Canberra
Australian Sports Foundation Donations Account
A bank date-stamped copy of the deposit summary sheet must accompany original donation forms and be forwarded to us via email at email@example.com (preferred) or mailed to: Australian Sports Foundation PO Box 176 Belconnen ACT 2616.
Please note: An email address is required from your donor – as they will be emailed a receipt directly from the ASF. If we are not provided with the email address, your donor will not be issued with a receipt.
These are donations collected as an “add-on” to another financial transaction between you and your member/supporter/customer. This could include when they are renewing or paying for their membership registrations, purchasing tickets for events, buying merchandise etc.
Providing your customer with an option to add a donation to your project when they are making this transaction is extremely effective and efficient, as the donor is already in the process of paying you for something; you are simply asking them to “top-up” in support of your cause.
However, there are some key features you must include for us to process these “add-on” donations. They include:
Do you have any templates or samples for “add ons”?
We suggest before launching any “add-on” campaigns you first share your proposals with your SPM. This way we can help ensure that your donations can be processed, and tax-deductible receipts issued to donors without any hitches.
How do we collect “add-on” donations?
When you collect a donation that is added on to other fees or costs, we request that you collect all the donations and transfer the money to us promptly (within 14 days of receipt).
What is regular giving?
Regular giving is when your donor commits to a giving to your project on a recurring basis. Donors can select to give monthly, quarterly or annually. These donations can be made online or via a manual form, however the only payment method currently available for regular giving donations is credit card, with direct debit coming soon.
What if my donor wants an end date to their regular giving?
If your donor only wants to donate for a specific time period (e.g. $1,000 annually for three years) your donor can contact us at firstname.lastname@example.org and we can add an end date to their regular giving schedule.
Our unique status means we can provide a tax deduction for property and goods. We can accept donations of the following:
Donors will receive their receipt once their donation has been reconciled. It is emailed to the address provided on the donation form. If the donor is worried about not receiving their receipt, first ask them to check their junk/spam folder and if they still cannot locate it, please ask them to email email@example.com and we can reissue the receipt and/or ensure the email address we have on file is correct.
Can parents or other relatives donate to projects where their child or relative is benefiting?
Yes, and in most cases, they will be able to claim a tax deduction based on the receipt we issue. However, there are some circumstances where a donor may not be able to claim a tax deduction. This is most likely to affect donations by relatives to support individual athletes or for projects raising funds to support team travel and where a relative is included in the travelling party. For more information, please see:
Can membership fees be paid through the Foundation?
No. In order for a donation to be tax-deductible, it must be voluntary and the donor cannot receive a material benefit in return for their gift. Generally, membership fees are not considered tax-deductible donations because members receive benefits such as insurance, provision of competitions, uniform etc.
We are a non-profit organisation and receive no government funding. As such, we retain a small amount of all donations in order to cover our operating costs:
In addition, where donations are made by credit card, bank processing fees are incurred and deducted from grants issued to projects (currently 1% for Visa and MasterCard, 2% for American Express.)
We do offer a “top-up” function on the online donation form to enable donors to round up their donation to cover credit card fees, and we suggest you include this option on your manual donation forms. This will encourage the donor to increase their donation so that more money goes to support your cause.
Sometimes donations are made, but they don’t display on the project web page ‘donation thermometer’. This is because donations only show up on the thermometer after they have been reconciled.
Reconciled donations are donations that have been paid, are in our bank account, and our finance team have added the donation to the correct fundraising project– this process can take a few days to complete.
If you are the DONOR, please give us a few days to get your donation reconciled.
If you are the CLUB or ATHLETE, you can check for ‘paid’ (donated, but not processed yet) donations and ‘reconciled’ (fully processed donations) in your online portal’s donation reports.