The Australian Privacy Principles (APPs) and the Privacy Act 1988 (Cth) (the Privacy Act) contain requirements that apply to Australian Government agencies (including Commonwealth companies) in relation to handling personal information.
The purposes for which the Sports Foundation collects, holds, uses and discloses personal information
Our activities and services, and the purposes for which we collect personal information, include:
How we use personal information
We use personal information to provide our services and operate our business as described above, and otherwise as required or authorised by law.
The kinds of personal information that we collect and holds
We may collect personal information in hard copy form or electronically, as well as verbally or over the phone. The personal information that we hold about you will depend on the nature of the activity or service we are providing to you. It may include (but is not limited to) your name, contact details, date of birth, occupation, , financial records and details, employment and travel information.
We only collect personal information to the extent that it is relevant for the relationship we have with you.
We also collect and holds sensitive information, for example information about health, disability and racial or ethnic origin. We will only collect this information where it is reasonably necessary for our functions and activities, and will only do so with your prior consent, in the following situations:
How we collect and hold personal information
We will collect personal information directly from you. This may be through application forms, donation forms, athlete acquittal forms, legal agreements, over the telephone, the internet, or in person.
We may also need to collect personal information from other people or organisations. Some examples of the people or organisations from whom we may collect personal information about individuals are:
We will hold the information we collect on systems managed and maintained by us and/or our third-party cloud storage service provider (the Cloud Service Provider). We have an electronic documents and records management system that is fully compliant with government and archival standards and legislation.
When we will not need to collect personal information
Depending on the nature of your relationship with us, you may not need to identify yourself personally.
You generally have a right to pseudonymity or anonymity when dealing with us, unless:
How we keep personal information accurate and up-to-date
We seek to maintain the quality of our information by taking reasonable administrative and technical steps to make sure that the information collected, used and disclosed is accurate, complete and up-to-date. If you wish to correct the personal information that we hold about you, please contact us using the details set out below.
We are committed to protecting online privacy in accordance with Guidelines for Federal and ACT Government World Wide Websites issued by the Office of the Australian Information Commissioner.
We record visits to this website and log the following information for statistical purposes:
The information is used to analyse our server traffic. No attempt will be made to identify users or their browsing activities except where authorised by law.
When will we provide personal information to others?
Sometimes we may provide personal information to external organisations. Generally, these are organisations that help us conduct our programs and activities.
We strive to limit the personal information we provides to outside organisations to what they need to provide their services to us, and aim to disclose only the personal information necessary to provide services to donors, project partners and the relevant regulatory authorities. We ensure that any organisation that we contracts with:
We may also need to provide personal information to others outside the Sports Foundation where:
Disclosure of personal information to overseas recipients
We seek to limit the disclosure of personal information to overseas recipients.
We provide our services to benefit Australian sport and this may include Australian project partners throughout the world. At times this may require personal information, including sensitive information, to be disclosed overseas.
We may also disclose personal information to overseas recipients where an individual has expressly consented to their personal information being supplied to overseas recipients (for example, to a parent company that matches gifts made by its Australian-based employees).
We may contract overseas commercial organisations to provide products or services to the Sports Foundation or its donors or project partners.
Access and correction of personal information
Any person who believes that the Sports Foundation holds personal information about them may contact us to seek access to that information.
If , after accessing information held by the Sports Foundation about you, you consider that the information is inaccurate, out-of-date, incomplete, irrelevant or misleading for the purposes for which it is held, you may request that we amend your personal information on our records.
In the first instance a person can request access to their personal information by contacting us as follows:
Australian Sports Foundation Ltd
PO Box 176 Belconnen ACT 2616
Phone: 02 6214 7868
We will respond within a reasonable time. However, we may not always be able to provide access to all the personal information we hold about you or correct your personal information in the manner you have requested. For example, we may not be able to provide access to information that would reveal personal information about another person. Where we are unable to provide you with access to your personal information or correct your personal information as requested, we will notify you and give you the reasons why (except to the extent it would be unreasonable for us to do so).
If you wish to make a complaint about the way we have handled your personal information (including if you think we have breached the Privacy Act), you may do so by contacting us using the details set out above. If you make a complaint, please include contact details such as your name, address, telephone number and email address and clearly describe your complaint.
Any privacy complaints must be made to the Sports Foundation in writing. We will endeavour to be as efficient as possible when investigating and responding to any privacy complaints. We will respond to all complaints within a reasonable time period appropriate to the specific complaint.
We will handle all complaints received in accordance with the Guidelines published by the Office of the Australian Information Commissioner in relation to complaints management.
If you are unsatisfied with our response, you may contact the Australian Information Commissioner, who may investigate our actions. The Commonwealth Ombudsman may also investigate complaints relating to the Sports Foundation. However, the Commonwealth Ombudsman and the Privacy Commissioner will consult to avoid the same matter being investigated twice.