Making it Easier to Donate with Apple Pay & Google Pay
Making it Easier to Donate with Apple Pay & Google Pay
October 18, 2023
We're expanding the ways your supporters can give to your fundraising projects by adding Apple Pay and Google Pay.
GROWTH IN MOBILE GIVING WITHIN AUSTRALIA
The way local sports fans use the internet is rapidly changing. While clubs have spent the last two years focusing on how to get back to playing sport - online giving accelerated with new Commonwealth Bank of Australia(CBA) data showing a 55% increase in the number of donations and a 61% increase in the value of donations made with a digital wallet.
The ASF’s own internal data shows that just over 70% of fundraising project page visits are now on a mobile device – and industry insights show donation conversion rates are up to 64% higher when digital wallets are available.
In fact, the CBA predicts digital wallets will soon become the most popular contactless way to pay in Australia.
INTRODUCING DIGITAL WALLETS FOR EASIER DONATIONS
To enable our fundraisers to take advantage of this growing trend, we have added Apple Pay and Google Pay to all our donation forms.
Compared to finding your wallet, manually filling out your credit card number, adding the CVV code, and then expiry date, donating with a digital wallet is a one-hand, one-click process.
We'll automatically offer the option to donate via Apple Pay and Google Pay based on the donor’s device compatibility.
There's nothing you need to do as a fundraiser. All donation pages are now updated and show Apple Pay and Google Pay automatically when applicable.
KEY POINTS
- 70% of ASF project page visits come from mobile devices
- 26% of online transactions in Australia are now on Digital Wallets (AFR)
- Digital wallets are a secure transaction method
- Donating via a digital wallet typically only takes a few seconds, and doesn't require a physical card
- Donation conversion rates with digital wallets available are up to 64% higher on mobile devices (Raisely)
DONATE WITH APPLE PAYRequirements |
DONATE WITH GOOGLE PAYRequirements |
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To use Apple Pay, you’ll need:
The option to donate with Apple Pay should now appear at the bottom of the donation form. For more information on Apple Pay, visit here: https://www.apple.com/au/apple-pay/ Or, talk to your banking provider. |
To use Google Pay, you’ll need:
The option to donate with Google Pay should now appear at the bottom of the donation form. For more information on Google Pay, visit here: https://pay.google.com/intl/en_au/about/ Or, talk to your banking provider. |
FAQS
What is Apple Pay/Google Pay?
Apple Pay allows donors to securely make donations using Apple Pay on their Apple device (e.g. iPhone,iPad or Macbook).
Google Pay allows donors to make donations using any credit or debit card saved to their Google Account, including those from an Android device.
When does it launch?
It already has! The integration launched on Tuesday, February 21st 2023
As a fundraiser, do I need to do anything?
No! These additional payment options have now been added to all fundraiser donation pages.
Will my donation page change?
Yes, depending on the donor’s device compatibility they will see either the option to pay via Apple Pay or Google Pay at the bottom of the donation page.
Will my donation page URL change?
No, the URL of your donation page will remain the same.
Are digital wallets enabled automatically/by default?
Yes, digital wallets have been automatically enabled for all ASF donation pages and are visible to donors depending on their device compatibility.
What are the transaction fees for paying via Apple Pay or Google Pay?
The following transaction fees apply: 1.7% + 15c
Donors can opt to cover this fee when donating, otherwise, it will be deducted from the amount passed on to the fundraiser
The ASF incurs charges from its financial providers for accepting donations made by Apple Pay or Google Pay. These charges may be varied by ASF from time to time.
How do the Apple/Google Pay fees compare to donating by credit card?
Currently, donations made by credit card incur the following transaction fees:
Visa/MasterCard - 1%
American Express - 2%
Credit card donors also have the option to cover these fees so more money is passed on to the fundraiser.
Can I use a digital wallet to make a recurring donation?
No, however, donors can make recurring donations by selecting the Credit Card option.
The option to donate with a digital wallet isn’t appearing. What should I do?
Make sure that you're using a supported device (See: https://stripe.com/docs/apple-pay and https://stripe.com/docs/google-pay).
Check that your device has the latest version of a supported browser (i.e. Safari for Apple Pay, Chrome for Google Pay).
Check that you have set up your digital wallet on your current device.
Check that you are signed into your digital wallet on your current device.
Check that you have a credit or debit card attached to your digital wallet.
If it still is not appearing, try refreshing the donation page or clearing your web browser cache.
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