Making it Easier to Donate with Direct Debit Card

Making it Easier to Donate with Direct Debit Card

October 18, 2023



A popular and cost-effective way to donate

In 2019, 16% of donations made in Australia were by Direct Debit – and that number is only growing.

In fact, Reserve Bank of Australia (RBA) data showed around a 5% year-on-year increase in the total number of debit transfers in December 2020. 

Australians are growing more conscious of fees on payments and are looking to make savings wherever they can without compromising their own philanthropic giving.


To help enable your donors to give in a reliable and cost-effective way, we’ve added Direct Debit as a new donation method for donations up to and including $10,000. Opting to donate via Direct Debit means the donor is using money from their savings rather than relying on credit, and avoiding ASF transaction fees while they are at it. Direct Debit is a convenient and low-cost way to donate. Saving time and effort for the donor who wants to give via direct bank transfer. It's also reliable, with a lower likelihood of payment failure compared to other payment methods. There's nothing you need to do as a fundraiser. All donation pages will get the update and automatically show Direct Debit, when applicable.


  • 16% of donations made in Australia in 2018 were by Direct Debit

  • Growing in popularity as a donation method due to its cost-effectiveness

  • Trusted and reliable way to make an online transaction


What is Direct Debit?

A direct debit is an automatic transaction that transfers money directly from your bank account to another.

When does it launch?

It's live now. It launched in early May 2023

As a fundraiser, do I need to do anything?

No! This additional payment option will be automatically added to all fundraiser donation pages.

Will my donation page change?

Yes, if a donation is $10,000 or less, the donor will see the option to pay via Direct Debit at the bottom of the donation page.

Will my donation page URL change?

No, the URL of your donation page will remain the same.

Why is there a limit of $10,000?

This is the initial cap recommended by our payment provider to help with fraud prevention and to keep our donors’ accounts safe. This amount is subject to change at our discretion.

What are the ASF’s transaction fees for paying via Direct Debit?

Donations via Direct Debit are transaction fee-free! Yep, it’s a 0.0% fee per transaction.

Can I use Direct Debit to make a recurring donation?

No, however, donors can make recurring monthly donations by selecting the Credit Card option.

The option to donate with Direct Debit isn’t appearing. What should I do?

  • Make sure that the donation is $10,000 or less

  • Check that your device has the latest version of a supported browser (e.g. Safari, Chrome or Firefox).

  • If it still is not appearing, try refreshing the donation page or clearing your web browser cache.

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